April 18, 2018
advantages of a call center
8 Outbound Call Center Jobs That Can Leverage Your Business
Smart entrepreneurs understand that they cannot do everything in their business. In order to focus on their core functions, they need to delegate some of their […]
April 30, 2012
Manners Matter
It hits you like a freight train and knocks you off your feet. The mere sight of this vision makes your heart flutter. You think to […]
April 23, 2012
The Business of Chatting
Wht ds LOL mean? R u a fan of IM? Wht abt txt? If such language looks alien, then you’re probably not part of the millions […]
April 16, 2012
Value Their Feedback
“The customer is always right” is a business mantra that is as old as time (Or at least, as old as companies that listened to what […]
April 3, 2012
Customer Service is More Fun in the Philippines
For those in the know, the Philippine Tourism Department recently came out with an advertising campaign entitled “It’s More Fun in the Philippines”. The slogan, in […]