June 21, 2017
Impress Your Clients By Updating Your Work Lingo With These Great Customer Service Phrases
Whether you’re the business owner or customer support agent, educating yourself about good customer service phrases is well worth the effort and time investment. Speaking these […]
June 21, 2017
Impress Your Clients By Updating Your Work Lingo With These Great Customer Service Phrases
Whether you’re the business owner or customer support agent, educating yourself about good customer service phrases is well worth the effort and time investment. Speaking these […]
June 18, 2017
Powerful Habits Top Notch Call Center Agents Possess
Good news for business owners who wish to outsource their operations to call centers and BPO companies: top notch call center agents can be found in […]
June 16, 2017
Tried-And-Tested Techniques On Direct Response Marketing Support
Every full-fledged professional has their own set of tried-and-tested techniques to produce work with desirable results. Those engaged in direct response marketing support are no different. […]
June 14, 2017
The Importance Of Having 24/7 Customer Service In Your Business
Smart business-owners recognize that while it may not be possible for them to operate 24 hours a day, their customer support should be an exception. Offering […]
June 5, 2017
Here’s Why After-Hours Customer Support Increases Sales and Improves Customer Satisfaction
The recent technological advancements and increasingly demanding lifestyles of today’s consumers have also affected the way businesses are operating. Gone are the days when it is […]
May 29, 2017
Top Languages BPO Companies Need in Multilingual Call Center Services
  In order to stay on top of their competitive industry, call center and BPO companies are stepping up by offering business-specific solutions such as multilingual […]
May 25, 2017
Why Foreign BPO Companies Prefer Filipino Call Center Agents
Filipino call center agents have earned the reputation of being among the most preferred agents worldwide. While some foreign BPO companies choose to work with local […]
May 5, 2017
8 Outbound Call Center Jobs That Can Leverage Your Business
Businessman Harvey Mackay once said, “Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of […]